Privacy Policy

Effective date: May 5, 2026 · Last updated: May 5, 2026

Summary: MWire Console logs your conversations to improve our AI models for Northeast Indian languages. We do not sell your data. You can request deletion at any time by emailing connect@mwirelabs.com.

1. Who We Are

MWire Console is operated by MWIRE LABS (OPC) PRIVATE LIMITED, a company registered in India with its principal office at Pohkseh Nongthymmai, Shillong, Meghalaya – 793014. We build AI language technology for Northeast India's indigenous languages.

For privacy-related queries, contact us at: connect@mwirelabs.com

2. What Data We Collect

When you use MWire Console, we collect the following:

Account information: Your name, email address, and profile photo (if signing in via Google)
Conversation data: Your input text in Khasi or other Northeast Indian languages, the English translation of your input, the AI-generated English reply, and the translated reply in your language
Usage data: Timestamps, response times, credit usage, and IP address
Session data: Authentication tokens stored in browser session cookies

3. Why We Collect It

To provide the service: Processing your messages through our translation and AI pipeline
To improve our models: Anonymized conversation data may be used to fine-tune and improve our NLLB translation models and language models for Northeast Indian languages
To manage your account: Authentication, credit tracking, and account management
To ensure security: Detecting abuse, rate limiting, and protecting the platform

4. Legal Basis (DPDP Act 2023)

We process your personal data under India's Digital Personal Data Protection Act, 2023 on the following bases:

Consent: By creating an account and using MWire Console, you consent to the processing described in this policy
Legitimate interest: Improving our AI models for underserved Northeast Indian language communities
Contractual necessity: Processing required to deliver the service you have requested

5. Training Data Disclosure

Conversations on MWire Console may be used as training data for future versions of our translation and language models. This is a core part of our mission — every conversation helps improve AI quality for Khasi, Garo, and other Northeast Indian languages.

Before use in training, conversation data is anonymized — your name, email, and account details are removed. Only the linguistic content is retained.

If you do not want your data used for training, you may request exclusion by emailing connect@mwirelabs.com.

6. Data Retention

Conversation logs: Retained for 12 months, then anonymized and archived for research
Account data: Retained for the duration of your account, plus 30 days after deletion
Security logs (IP, login attempts): Retained for 90 days

7. Data Sharing

We do not sell your personal data. We do not share your data with third parties for advertising purposes.

We use the following services which may process your data:

Modal (modal.com): Cloud inference platform that processes your messages through our AI models. Data is processed in transit and not stored by Modal.
Google OAuth: If you sign in with Google, Google provides us your name, email, and profile photo. Google's privacy policy applies to that process.
cPanel Hosting: Our platform is hosted on a shared hosting server. Server logs may include IP addresses.

8. Your Rights

Under the DPDP Act 2023, you have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Erasure: Request deletion of your account and associated data
Withdraw consent: Stop your data being used for model training
Grievance redressal: File a complaint with us or with India's Data Protection Board

To exercise any of these rights, email connect@mwirelabs.com with the subject line "Data Request".

9. Cookies & Sessions

MWire Console uses session cookies strictly for authentication. We do not use tracking cookies, advertising cookies, or third-party analytics. Session cookies expire when you log out or after 2 hours of inactivity.

10. Security

We implement reasonable technical and organisational measures to protect your data, including encrypted HTTPS connections, hashed passwords, prepared SQL statements to prevent injection attacks, and CSRF token validation.

11. Children

MWire Console is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy as our services evolve. We will notify active users of material changes via email. Continued use of the platform after changes constitutes acceptance.

13. Contact

MWIRE LABS (OPC) PRIVATE LIMITED
Pohkseh Nongthymmai, Shillong, Meghalaya – 793014, India
Email: connect@mwirelabs.com
Website: www.mwirelabs.com